At VintageSaleHere.com, we take pride in curating authentic vintage Carhartt workwear, Harley Davidson tees, and rare 80s-90s collectibles. While we thoroughly inspect every piece before shipping, we understand that sometimes an exchange or return may be necessary. Please review our policy below.
Returns & Exchanges Timeframe
We accept returns and exchanges within 15 days of delivery. All items must be in their original condition – unworn, unwashed, with all tags attached and original packaging included.
- Items marked as “Final Sale” or “Archive Piece”
- Vintage undergarments or swimwear for hygiene reasons
- Items that show signs of wear or have been altered
How to Initiate a Return or Exchange
- Contact Us: Email [email protected] with your order number and reason for return within 15 days of delivery. Use our template below for faster processing.
- Wait for Approval: Our vintage specialists will review your request within 2 business days and provide return instructions.
- Ship Your Return: Once approved, securely package the item(s) and ship to our Liverpool address. We recommend using a trackable service.
- Inspection: Upon receipt, our team will inspect the item(s) within 3-5 business days.
- Resolution: You’ll receive email confirmation once your refund is processed or exchange is shipped.
Return Shipping Costs
- Customer Responsibility: Original shipping costs are non-refundable, and return shipping is at the customer’s expense.
- Exchange Shipping: We cover standard shipping costs for exchanges to the same address.
- International Returns: Customers are responsible for all customs duties and return shipping fees.
Refund Timeline & Methods
Refunds are processed within 5-7 business days after we receive and approve your return. The refund will be issued to your original payment method:
- Credit/Debit Cards: 3-10 business days depending on your bank
- PayPal: Typically appears within 24 hours
Exchange Policy
We happily exchange items for a different size or style, subject to availability. If your desired exchange item is out of stock, we’ll process a refund instead.
Exchanges ship within 2 business days after we receive your return, via your original shipping method.
Return Request Template
Copy and paste this template into your email to [email protected]:
Return Address
All returns should be sent to:
VintageSaleHere Returns73 Houghton St
Liverpool, GB L1Q 1VG
United Kingdom
Questions about our returns policy? Contact our vintage specialists at [email protected] – we’re happy to help!
