Welcome to VintageSaleHere’s FAQ section, where we answer your burning questions about our authentic 80s and 90s vintage collections. Whether you’re a seasoned vintage collector or just starting your journey into retro fashion, we’ve got you covered.

About Our Products

What makes your vintage items authentic?
Every piece in our collection is carefully hand-curated and authenticated by our team of vintage experts. We specialize in genuine 80s and 90s Carhartt workwear, Harley Davidson tees, and other heritage brands that defined these iconic decades.
Why do vintage sizes differ from modern sizes?
Vintage clothing often follows different sizing standards than contemporary fashion. We provide detailed measurements for each item in the product description. When in doubt, measure a similar garment you own and compare.
Do you carry plus sizes in vintage clothing?
While we occasionally stock larger vintage sizes, most of our collection consists of standard sizes from the era. We recommend checking individual product measurements as vintage sizing can be unpredictable.

Ordering & Payment

What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for your convenience. All transactions are securely processed with encryption for your protection.
Is my payment information secure?
Absolutely. We use industry-standard SSL encryption to protect all transactions. We never store your full payment details on our servers.
Why was my payment declined?
Payment declines usually come from your bank. Common reasons include: insufficient funds, international transaction blocks (for non-UK customers), or your bank’s fraud protection. We recommend contacting your bank if this occurs.

Shipping & Delivery

Where do you ship?
We ship worldwide with just a few exceptions for remote areas (particularly some Asian regions). During checkout, our system will automatically confirm if we can deliver to your location.
What are my shipping options?
Choose between:
– Standard Shipping (£12.95): 10-15 business days via DHL/FedEx
– Free Shipping: 15-25 business days via EMS (orders over £50)
Why is my package taking longer than estimated?
While we strive for timely delivery, vintage shipments sometimes face unexpected delays, especially with international customs. Rest assured, we include all necessary documentation to smooth the process. You can always track your order using the link we provide.

Returns & Exchanges

What’s your return policy?
We offer 15-day returns from the delivery date. Items must be in original condition with all tags attached. Email us at [email protected] to initiate a return.
Do you offer exchanges?
Due to the one-of-a-kind nature of vintage items, we can’t guarantee exchanges. We recommend returning the item (if eligible) and placing a new order for your desired piece.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the item arrived damaged or significantly not as described. In such cases, we’ll provide a prepaid return label.

Care & Authenticity

How should I care for my vintage items?
To preserve your vintage treasures:
– Wash inside out in cold water
– Air dry whenever possible
– Avoid harsh detergents
– Store folded rather than hung for heavy items
Each garment comes with specific care recommendations based on its age and fabric.
Why do some vintage items show signs of wear?
Light wear is part of a garment’s authentic history. We thoroughly inspect each piece and disclose all flaws in product descriptions and photos. Minor imperfections (like slight fading or soft wear) are what give vintage its character.
Can you verify a vintage item I already own?
While we focus on our own collection, you’re welcome to email clear photos of your item to [email protected]. Our experts will try to help when possible, though we can’t guarantee authentication for items not purchased from us.


Still have questions? Our vintage-loving customer service team is always happy to help at [email protected].